Our eCommerce Process
Our eCommerce process ensures that your business gets the most out of our services.
Consultancy
The consultancy of e-commerce services within a digital marketing agency is a vital component in today’s competitive online landscape. As businesses increasingly shift their operations to the digital realm, understanding the nuances of e-commerce and leveraging digital marketing strategies becomes imperative for success. Let’s delve into the intricacies of this consultancy service:
- E-commerce Strategy Development: A digital marketing agency specializing in e-commerce consultancy assists businesses in crafting comprehensive strategies tailored to their specific objectives.
- Platform Selection and Optimization: With a myriad of e-commerce platforms available, choosing the right one is crucial. Consultants help businesses evaluate platforms like Shopify, WooCommerce, Magento, and others
Store Setup
Setting up an online store is a cornerstone of e-commerce success, and within a digital marketing agency, the service of store setup plays a pivotal role in helping businesses establish a strong online presence. Here’s a detailed look at the process and key considerations involved.
- Platform Selection
- Customization and Branding
- Product Catalog Setup
- Payment Gateway Integration
- Shipping and Tax Configuration
- Website Optimization for Performance
- Security Measures
Product Research
Product research for an ecommerce service within a digital marketing agency involves a comprehensive exploration of various aspects to ensure the success of the service. This includes analyzing market trends, understanding customer preferences, assessing competitor strategies, and evaluating technological solutions. Additionally, optimizing user experience and tracking performance metrics are crucial for delivering effective ecommerce solutions that drive business growth and customer satisfaction.
- Market Analysis
- Competitor Analysis
- Customer Research
- Product Trend Analysis
- Technology Assessment
- Regulatory Compliance
- Feedback and Iteration
Inventory Management
Managing inventory in ecommerce is like keeping a well-organized warehouse for an online store. It’s all about making sure you have the right products in stock, storing them properly, and keeping track of everything. This helps ensure that customers can always find what they need, while also keeping costs down and avoiding having products sit around too long. Good inventory management means finding that balance between having enough stock to meet demand without overdoing it.
- Sourcing: Finding reliable suppliers for your products.
- Storing: Organizing and storing products efficiently.
- Tracking: Keeping tabs on inventory levels, locations, and reorder needs.Organizing and storing products efficiently.
PPC Advertising
Running PPC (Pay-Per-Click) ads in ecommerce involves creating targeted advertisements that appear when users search for relevant keywords or visit certain websites. These ads typically lead users to specific product pages or landing pages, aiming to drive traffic and conversions. Effective ecommerce PPC campaigns require thorough keyword research, compelling ad copy, strategic bidding, and continuous optimization to maximize return on investment (ROI) and achieve business objectives such as increased sales, brand awareness, or lead generation.
- Launch Campaigns: Implement and manage ad campaigns according to your pre-planned strategy.
- Compelling Ad Copy: Write engaging ads that highlight your products' unique benefits.
- Strategic Bidding: Optimize bids to maximize ROI and visibility.
- Continuous Optimization: Regularly adjust campaigns based on performance data for better results.
Customer Support
Customer support involves providing assistance and guidance to customers before, during, and after a purchase. This assistance can come in various forms, such as answering questions, resolving issues, providing product recommendations, or offering technical support. Effective customer support aims to ensure a positive customer experience, foster loyalty, and ultimately drive customer satisfaction and retention. It often involves channels like phone, email, live chat, social media, or self-service portals, depending on the preferences and needs of the customer base.
- Accessible Channels: Offer various support options like phone, email, chat, and social media.
- Prompt Responses: Respond quickly to customer queries and issues.
- Product Knowledge: Equip agents with thorough knowledge for accurate assistance.
- Efficient Resolution: Resolve issues swiftly while showing empathy.
Our Partner Store Success
See how our 500+ current partner store owners are doing!
![WhatsApp-Image-2023-09-14-at-7.34.08-PM](https://digitevity.com/wp-content/uploads/2024/05/WhatsApp-Image-2023-09-14-at-7.34.08-PM.jpeg)
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![WhatsApp-Image-2023-09-14-at-7.34.07-PM](https://digitevity.com/wp-content/uploads/2024/05/WhatsApp-Image-2023-09-14-at-7.34.07-PM.jpeg)
Brand We Sell in E-commerce
![loreal-png-l-oreal-paris-google-hangout-3000](https://digitevity.com/wp-content/uploads/2024/06/loreal-png-l-oreal-paris-google-hangout-3000-300x87.png)
![pngimg.com - calvin_klein_PNG1](https://digitevity.com/wp-content/uploads/2024/06/pngimg.com-calvin_klein_PNG1-300x152.png)
![Hallmark_logo.svg](https://digitevity.com/wp-content/uploads/2024/06/Hallmark_logo.svg-300x114.png)
![Hanes-logo.svg](https://digitevity.com/wp-content/uploads/2024/06/Hanes-logo.svg-300x264.png)
![pngwing.com(1)](https://digitevity.com/wp-content/uploads/2024/06/pngwing.com1_-300x167.png)
![Benefit_Cosmetics_logo](https://digitevity.com/wp-content/uploads/2024/06/Benefit_Cosmetics_logo-300x119.png)
![clinique-logo](https://digitevity.com/wp-content/uploads/2024/06/clinique-logo-300x300.png)
Why Choosing Us Is An Easy Decision...
Bring more traffic to your website with the help of new proven techniques we can offer
The Other Guys & Gurus
![](https://digitevity.com/wp-content/uploads/2024/06/logo-png-01.png)
They Win, and then "Maybe" You Win Model. They charge monthly fees, minimums, and it doesn't matter to them if your store is profitable.
You Win, Then We Win Model. Profits are only made when Partner Stores make profit.
Outsourced Hires, No Expertise. Automation store companies often hire outsourced staff lacking expertise to manage your store, resulting in poor management, bad reviews, and potential suspensions or zero sales.
Real People, Real Products. With our in-house team of nearly 75 professionals, we ensure real results by focusing on product sourcing and proactive store health management, guaranteeing continual improvement for your store over time.
Non-Compliant Methods. Once they've secured your payment, they'll do anything to drive sales for your store. Lacking a real team or proper logistics, they often resort to banned dropshipping methods, endangering your store.
Owned Warehouse & Fulfillment Center assist in ensuring your store's marketplace compliance by facilitating wholesale product sourcing and enabling item/bundle batching preparation before sending them to your store's FBA account.
Onboard & Then Disappear. Once they've received your initial payment and set up your store, you'll find it impossible to reach anyone when issues arise.
Readily Available Concierge Support Connect with Digitevity's managers, owners, concierge team, and customer support via our portal system. Join partner store owners at in-person events for networking opportunities.
Our Featured Case Studies
Our strategy and skills that sets us apart from the compeititors
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Store
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Store
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Store
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Store
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Happy Customers
Your ability to put my product on the first page of Google search within a short period of time is simply outstanding. I could not have asked for better results or better service. I am grateful to have found a partner like Digitevity, who is always willing to go the extra mile to ensure that their clients are satisfied.
![](https://digitevity.com/wp-content/uploads/2024/06/173x73.png)
The team at Digitevity works collaboratively with customers to ensure that they achieve the best outcome. Along the way I made several mistakes which they corrected for me in order to ensure that I published a newsworthy press release to elevate my brands visibility. I would highly recommend using brand push to circulate newsworthy content about your brand.
![](https://digitevity.com/wp-content/uploads/2024/06/1576253647481.jpg)
Quick response, understood exactly what I needed, even though my niche is somewhat unusual, and I can recommend them for any business, big or small.Their quick response is vital for business success because it shows their commitment to customer satisfaction and the ability to address any issues or concerns promptly.
![](https://digitevity.com/wp-content/uploads/2024/06/723x73.png)
Named #1 Digital Agency in Many Countries!
![Social Media Marketing Agency](https://digitevity.com/wp-content/uploads/2024/05/5.png)
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